Privacy Policy
Effective Date: 02/07/2025
INTRODUCTION
At The Clean Image of Tucson (“we,” “us,” or “our”), we prioritize the protection of your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.
WHAT INFORMATION DO WE COLLECT?
We may collect the following types of personal data:
Personal Contact Information: Your name, phone number, email address, and physical address.
Website Interaction Data: Your IP address, browser type, operating system, referring websites, and pages visited on our site.
HOW DO WE COLLECT THIS INFORMATION?
We collect your information through the following methods:
Website Forms/Emails: When you submit questions or schedule services via our website or through email correspondence.
Phone Communication: When you share details with us over the phone or through other messaging channels with our team.
Cookies and Similar Tracking Technologies: We utilize cookies and similar technologies to gather information about how our website is used.
WHY WE COLLECT YOUR INFORMATION?
Your information is collected for the following reasons:
Customer Support: To coordinate and manage your appointments and services.
Communication: To stay in touch with you regarding your services, scheduling, requests, and any other relevant details to improve your overall experience.
Website Improvement: To analyze site traffic and enhance user experience.
Legal Compliance: To meet legal and regulatory requirements.
SECURITY OF YOUR INFORMATION
We take the protection of your personal data seriously and use various security measures to safeguard it. These include:
Data Encryption: We use encryption to protect sensitive information during transfer and storage.
Access Restrictions: Only authorized personnel have access to your personal information.
Regular Security Audits: We conduct periodic security reviews to identify and address potential security risks.
SHARING OF INFORMATION
We will not disclose your personal data to third parties unless it is necessary in the following circumstances:
Business Partners: We may share your information with trusted partners who assist us in providing services, such as cleaning technicians or additional office staff. These partners are required to adhere to relevant privacy laws.
Legal Obligations: We may disclose your information when required by law or to comply with legal processes.
Your Rights Regarding Your Information
You have the following rights regarding your personal data:
Access: You may request access to your personal information or access your Customer Portal.
Correction: You may request corrections to any inaccurate or incomplete information.
Deletion: You may request that your personal data be deleted, subject to certain conditions.
SMS Terms and Conditions
- Product Description
By providing your mobile phone number, you consent to receive SMS messages from The Clean Image of Tucson related to answer your questions about estimates, scheduled services, pricing information, booking confirmations, and timely updates regarding changes to your appointments. Your number will only be used for these purposes, and you can opt-out at any time. - Message Frequency
Message frequency may vary. - Message and Data Rates
Standard message and data rates may apply depending on your carrier. - Opting Out
You may opt out of receiving SMS messages at any time by replying with “STOP” to any message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. - Help and Support
If you need assistance or have questions about our SMS services, reply with “HELP” to any message you receive, or contact our customer support team at (520) 400-8262. - Privacy Policy
Your phone number will be handled in accordance with our Privacy Policy. We do not share SMS opt-in consent with any third parties for solicitation purposes.
No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
HOW TO CONTACT US?
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us at:
The Clean Image of Tucson
5090 S Renewal Ln, Tucson, Arizona
Phone: 520-400-8262
Email: thecleanimagetucson@gmail.com
Website: www.cleanimagetucson.com
You can also contact us by:
Visiting your Customer Portal
Calling us at 520-400-8262
Important Notice: This Privacy Policy may be updated from time to time. We encourage you to review it periodically to stay informed of any changes.